Expanding Toronto Community Crisis Service City-Wide

Friends,

I’m delighted to share that today the Toronto Community Crisis Service (TCCS) was formally launched city-wide as the City of Toronto’s fourth emergency service.

The TCCS is a non-police-led, 24/7, community-based, client-centred and trauma informed response to mental health crisis calls and wellness checks.

Over the last two years, the TCCS has quickly developed from a pilot program into a city-wide service. It has responded to nearly 18,000 calls for service since its pilot launch in early 2022 and allows our overall emergency service resources to be deployed more effectively. 

The 2024 City Budget made critical investments in the TCCS, which enabled the City and its TCCS partners to accelerate the hiring and training of more than 100 community crisis workers to expand the service city-wide.

The TCCS provides free, confidential, in-person mental health support from mobile crisis teams to Toronto residents 16 years of age or older 24 hours a day, seven days a week. Residents should call 211 to be connected to the TCCS. I encourage you to learn more about our fourth emergency service here.

I am proud of our city for making the investments necessary to launch this new service city-wide and ahead of schedule. I believe this holistic approach to community safety builds our capacity to be more responsive to crisis, and with the right expertise.

This transformative change would not have been possible without community members sharing their vision for how we can respond to mental health crisis in a better way. Thanks to your involvement, we are becoming a city that prioritizes responding to all residents with care and the support services that they need.

Sincerely,


In This Week's Newsletter

City-Wide

  • National Day for Truth and Reconciliation Events and Initiatives, Sept 30
  • Seniors for Climate Event - Oct 1
  • 63 Ossington Bus Reroute
  • New Parks, Forestry & Recreation Registration & Booking System 
  • The City of Toronto invites the post-secondary community to help shape a new Academic Housing Strategy 
  • Funding available for student-led climate action projects
  • 2025 Waste Collection Schedules are coming

Ward 4 

  • Annual Governor Simcoe Walking Tour, Sept 28
  • Construction Notices
    • Rehabilitation of West Toronto Railpath Bridge over Bloor Street West
    • Rehabilitation of Brock Avenue Bridge under Metrolinx Rail
    • Rehabilitation of Dupont Street Bridge under Metrolinx Rail

Developments

  • 2280 Dundas St W – Loblaws Site, Oct 7
  • 138 Dowling Ave Pre-Application Meeting, Oct 8

City Wide Updates

City of Toronto and Toronto Council Fire partner to commemorate National Day for Truth and Reconciliation 

The City of Toronto will commemorate National Day for Truth and Reconciliation with ongoing events and activities through Monday, September 30; including the opening of a new Spirit Garden at Nathan Phillips Square.    

The City is proud to partner with Toronto Council Fire Native Cultural Centre to present the seventh annual Indigenous Legacy Gathering from Friday, September 27 through Monday, September 30 at Nathan Phillips Square.  

The Gathering acknowledges and honours residential school survivors, their children and communities, and commemorates Orange Shirt Day. The Gathering celebrates the diversity of Indigenous Peoples’ cultures, traditions and languages through workshops, presentations, stories, teachings, dance, film and music. Members of the public are welcome to attend, free of charge, as an opportunity to learn, reflect and engage.

More information is available at: https://www.councilfire.ca/indigenous-legacy-gathering/ .


National Day for Truth and Reconciliation Activities on September 30  

The new Spirit Garden at Nathan Phillips Square will be open to the public starting at 2 p.m. on September 30. Led by Toronto Council Fire Native Cultural Centre in partnership with the City, this space honours residential school survivors and children lost to their families and communities, and Indigenous cultural traditions. 

The Spirit Garden consists of a two-metre-tall turtle sculpture surrounded by a teaching, learning, sharing and healing space incorporating elements that represent First Nations, Inuit and Métis cultures including: a teaching lodge, a Three Sisters artwork and teaching garden, Two Row Wampum (Kuswenta), a Métis canoe and an Inuksuk. More information is available at: https://www.councilfire.ca/spirit-garden and http://toronto.ca/nps 

Flags on official flagpoles at Toronto City Hall, Metro Hall, civic centres, and other City facilities will be flown at half-mast to mark the National Day for Truth and Reconciliation on September 30. The Toronto sign in Nathan Phillips Square will be lit orange. 

The Survivors Flag – an expression of remembrance, meant to honour residential school survivors and all the lives and communities impacted by the residential school system in Canada – will also be flown at half-mast at City Hall and civic centres. 


Seniors for Climate Event


63 Ossington bus to provide service on King St. W. (Atlantic to Dufferin) - Sept 16 - Oct 5, 2024

The City’s contractor has completed watermain/streetcar track renewal work on King Street West from Dufferin Street to Shaw Street. TTC crews are restoring power to the overhead streetcar wiring. Following this, TTC crews will commission and test the new tracks to ensure the safe operation of streetcars once service is restored.

The completion of road work allows the 63 Ossington bus to be rerouted via Atlantic Avenue and King Street West until October 5.

On October 6, service on the 63 Ossington, 501 Queen, 504 King and 508 Lakeshore routes will be restored to regular service.

More information on this project can be found here:

https://www.ttc.ca/about-the-ttc/projects-and-plans/King-Street-West-Track-Renewal


New Parks, Forestry & Recreation Registration & Booking System 

Parks, Forestry and Recreation (PFR), along with Technology Services, and Economic Development and Culture (EDC), is replacing its registration and booking system this year. The new system is anticipated to launch later this fall, in preparation for winter registration in December. In addition to recreation program registration, clients will have the ability to buy memberships and make online bookings. This is a transformational, continuous improvement project that has been in development for many years.

Extensive community engagement informed the business requirements for the new registration and booking system, and we are pleased to be launching a system that will provide an improved and modernized customer and user experience.

Public engagement sessions will be held in each community council area. For Toronto-East York:

Monday, October 7, from 7 to 9 p.m., Metro Hall


The City of Toronto invites the post-secondary community to help shape a new Academic Housing Strategy 

The City of Toronto is inviting post-secondary students, faculty and staff to share their thoughts about their housing challenges, ideas and expectations for the future.  

The outreach is part of the Academic Housing Strategy, a priority under the City's HousingTO 2020-2030 Action Plan and the Housing Action Plan (2022-2026) to address housing challenges and ensure equitable access to affordable housing options for all Toronto residents. 

The engagement will include an online survey, onsite campus interactive sessions, focus groups and interviews with leading experts to gather insights, share information and develop innovative solutions to address the housing concerns affecting Toronto’s post-secondary community. Participants will have the opportunity to: 

  • discuss current housing challenges and opportunities
  • explore strategies for improving housing access and affordability
  • contribute ideas to all orders of governments and academic institutions to improve housing outcomes. 

Have your say 

Post-secondary students, faculty and staff are invited to share their experiences, insight and ideas by participating in an online survey available until Friday, November 1 on the City’s website: https://cotsurvey.chkmkt.com/AcademicHousingSurvey. 

In-person engagement sessions will be held at eight college and university campuses across the city. The full schedule and location details of the drop-in sessions are available on the City’s Academic Housing Strategy webpage: https://www.toronto.ca/community-people/community-partners/housing-partners/housing-initiatives/academic-housing-strategy/. 


Funding available for student-led climate action projects

The Youth Climate Action Grants program provides funding up to $1,000 to Toronto District School Board (TDSB) and Toronto Catholic District School Board (TCDSB) eligible student-led projects that educate on climate change and climate actions. Funding applications are open now until Tuesday, November 12. Find more information and apply on the City’s Youth Climate Action Grants webpage 


2025 Waste Collection Schedules are coming 🗓 

Toronto residents have begun to receive the 2025 waste collection schedule as part of their utility bill. Those who do not receive utility bills to their homes (e.g. tenants) and those who are not expected to receive a utility bill before the end of the year will have their collection schedule sent to them separately by the end of December. Residents are asked to keep their schedule for reference throughout 2025. More information is available on the City’s Waste Management Guide & Collection Schedules webpage. 


Ward 4 Updates

Annual Governor Simcoe Walking Tour, 9:30am and 1:00pm, Saturday Sept 28 2024

As in past years, this FREE guided walking tour will retrace a portion of Simcoe's 1793 expedition up the Toronto Carrying Place portage route. As in past years, Part 1 of the tour will start at 9:30 am at the Rousseau plaque (8 South Kingsway, beside the Petro Canada station), heading north, mainly along Riverside Drive, and finishing near Bloor Street. After a break for lunch on Bloor Street, Part 2 will start at 1:00 pm at the Alex Ling Fountain (north-west corner of Bloor and Jane Streets), and then head farther north, mainly following residential streets a short distance east of the Humber River. Participants are free to join or leave the walk at any point along the route.

Please note: Registration for this walk is not required, but we are suggesting that those planning to participate register through Eventbrite, only if it's convenient, so that we can get an idea of how many people to expect.

Register for Morning Session

Register for Afternoon Session

Construction Notices

Rehabilitation of West Toronto Railpath Bridge over Bloor Street West

The City of Toronto is planning to rehabilitate the West Toronto Railpath Bridge over Bloor St. West. This work will ensure that the bridge and road meet today’s standards and remain safe into the future. The project is part of the Council-approved 2024 Capital Works Program.

  • See the detailed notice with map here.

Rehabilitation of Brock Avenue Bridge under Metrolinx Rail

The City of Toronto is planning to rehabilitate the Brock Avenue Bridge under Metrolinx Rail. This work will ensure that the bridge and road meet today’s standards and remain safe into the future. The project is part of the Council-approved 2024 Capital Works Program.

  • See the detailed notice with map here.

Rehabilitation of Dupont Street Bridge under Metrolinx Rail

The City of Toronto is planning to rehabilitate the Dupont Street Bridge under Metrolinx Rail. This work will ensure that the bridge and road meet today’s standards and remain safe into the future. The project is part of the Council-approved 2024 Capital Works Program.

  • See the detailed notice with map here.

Developments

2280 Dundas St W – Loblaws Site

Following the resubmission of the application for 2280 Dundas St West in 2022 and recent reworking of the application, Councillor Perks, City Planning, and the applicant feel it’s appropriate to schedule another virtual Community Consultation Meeting for the evening of October 7th at 6pm, so that the community can become acquainted with the latest iteration of the development of this site.

The current proposal includes seven mixed-use and residential buildings (including five residential towers) on four development blocks. It will offer both ownership and rental housing options, with a new central public park and new street system. It includes approximately 1,923 residential units in a range of unit sizes and includes 735 rental units within 3 rental buildings. Previous community meetings were held for this site in 2018 and 2022. The meeting on Octobers 7th will consist of short presentations of the development from City Planning and the applicant’s team, followed by a Q&A session. This will be a great opportunity to allow you to view the proposal and share your thoughts.

Councillor Perks, City Planning staff, and the applicant will be in attendance to help answer any questions that may arise. Information on how to register for the meeting will be available shortly and shared in a future newsletter.

Further information on the project and what is being proposed can be found on the City's Application Information Centre website here: https://www.toronto.ca/city-government/planning-development/application-details/?id=5134035&pid=161892.

Looking forward to seeing you there.


138 Dowling Ave Pre-Application 

Please join the applicant and owner of 138 Dowling Avenue for a pre-application community consultation meeting to learn more about their plans for the site, provide comments, and ask questions. Councillor Perks and Development Review staff will also be attendance.

Tuesday, October 8 at 6:00pm

Join here.


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Friends,

I am happy to share that in partnership with Toronto Hydro, the City has launched a Furnace Upgrade Program to support homes in switching their aging furnaces to electric heat pumps.

As part of the City of Toronto’s BetterHomesTO initiative, this program helps homes become more energy efficient and comfortable. Electric heat pumps can provide a cleaner home heating solution, helping residents save on energy bills, lower greenhouse gas emissions at home, and have improved indoor comfort year-round. Electric heat pumps can also provide cooling benefits during warmer seasons. 

A key feature of the new program is that residents can now access free energy coaching services to help them navigate what programs, services and offers are available to them, including grants provided by other orders of government. This includes guidance on heating and cooling technology options and access to qualified contractors, service providers and professionals through Toronto Hydro’s Cleantech Services Directory: www.torontohydro.com/cleantech-services-directory.

The City also offers low-interest loans through the Home Energy Loan Program (HELP) to make new equipment more affordable. In 2026, the BetterHomesTO Furnace Upgrade Program will further expand to include heat pump installation services, and targeted incentives for low-to-moderate-income households. 

I know many residents are eager to contribute to Toronto’s goal of Net Zero by 2040, and I’m glad that our City is investing in making the switch to electric heat pumps easier. As greenhouse gas emissions from buildings account for more than 56 per cent of total citywide emissions, working together to support our neighbourhood homes in making the switch to electric heat pumps is a great place to focus.

I encourage you to connect with neighbours and community groups like Toronto Climate Action Network, on accessing BetterHomesTO resources and advancing energy retrofit projects in our communities.

 

Sincerely,


In This Week's Newsletter

City-wide news 

  • Home Energy Loan Program Information Webinar

Ward 4 news

  • TTC King/Dufferin Streetcar Track Replacement

  • #ExperienceTO historical tours

  • Live in the Library - Berkay Atalay

  • Overcomers United Spanish Lessons

Friends,

I am grateful to the groundswell of Toronto residents who are organizing to protect renters’ rights in our province. As you may have heard, changes to the Residential Tenancies Act are being proposed through the provincial government’s Bill 60 that would make it easier to unfairly evict renters.

Thanks to the rapid mobilization of residents who are voicing their disapproval, the provincial government has walked back their proposals to change security of tenure and rent control. However, there remain numerous proposed cuts to renters’ rights that are alarming. If passed, Bill 60 would:

  • Block renters from introducing any new evidence and issues to support their cases at Landlord Tenant Board hearings.
  • Deny renters the ability to challenge “voluntary evictions” when they have been pressured or misled into signing an N11.
  • Cut in half the time available for renters to appeal unfair decisions at the Landlord Tenant Board to just 15 days.
  • Eliminate the requirement for landlords to provide 1 month’s rent as compensation to renters when being evicted for “personal use” through an N12. Often, renters rely on this compensation to help them move or find a new home.
  • Make it easier for landlords to evict renters by cutting notice periods in half, cutting the options for requesting an eviction be postponed, and hiring more enforcement officers to forcibly remove renters from their homes.

We heard from numerous residents deputing at Executive Committee this week, who shared their experiences of being evicted, and made clear how the rights that are still under attack are vital to safeguarding renters from bad faith evictions and ensuring that evicted renters can stay housed.

Fifty percent of Torontonians rent their homes. They have the right to feel secure, without fear of baseless evictions or needlessly paying more of their hard-earned income towards rent.

I was pleased to join Mayor Chow and colleagues at Executive Committee in unanimously adopting recommendations that respond to the concerns we heard from Torontonians, advocating for all orders of government to protect instead of dismantling renters’ rights and to adequately invest in building the housing supply that Toronto deserves.

I look forward to continuing our City’s advocacy on this issue when the impacts of Bill 60 and the Annual Progress Report – HousingTO 2020-2030 Action Plan is considered at City Council next week. I encourage you to review and follow the Council discussion here: City Council - Meeting 34 - TMMIS

 

Sincerely,


In This Week's Newsletter

City-Wide News

  • Committee of Adjustment Drop-in Information Session - Nov 26

Ward 4 news

  • Dufferin Street - RapidTO Installation Begins
  • Subway Closure Update Kipling to Islington Subway Station
  • Sunnyside Historical Society Strory-telling event - Nov 19

Friends,

We are seeing the City’s new role as a public builder pay off. Today at Planning and Housing Committee, City staff presented the City’s annual report on the City’s Housing Action Plan for 2020 - 2030, reporting significant progress on all five pillars of the City’s housing priorities. Key highlights from the report include:

  • Creating New Homes - Approved a record of 6,366 new rent-controlled homes in 2024, achieving 46% of the City’s overall target of 65,000 approved rent-controlled homes by 2030
  • Protecting and preserving existing homes - Secured more than 700 permanent affordable homes through the Multi-Unit Residential Acquisition (MURA) Program
  • Supporting renters and improving housing stability - Adopted the Rental Renovation Licence By-law, which came into effect in 2025, to protect renters from bad faith renovation-related evictions, or “renovictions”
  • Prioritizing diverse housing needs - Supported more than 4,600 people experiencing homelessness to move into permanent homes through initiatives like Rapid Rehousing Initiative and Priority Access to Housing and Supports (PATHS)
  • Transforming housing policies - Adopted Official Plan and zoning bylaw amendments to permit townhouses and small-scale apartment buildings on lots designated as Neighbourhoods and abutting a major street, which is projected to create 41,083 new homes by 2051.

These interventions along with targeted incentives by the City are helping to steer developers towards building the affordable rental units residents need to live in Toronto.  

Whereas projects that rely on the private market alone have stalled, the City’s Public Developer housing projects are moving forward to deliver rent-controlled homes. This is demonstrated by the fact that in the first eight months of 2025, City-led and City-supported projects account for 65% of all housing starts achieved this year.

The staff report makes clear that while the City has successfully modelled how government action can bolster the supply of new homes, these solutions need to be supported through adequate investment from other orders of government to meet the scale of our present housing crisis. I will continue to use my voice and vote on Council to support the growth of affordable rental housing options in our city.  

Sincerely,


In This Week's Newsletter

City-Wide News

  • Vacant Home Tax Declaration Period Opens Nov 3
  • Inclusionary Zoning Updates Virtual Information Session
  • Gardiner Closure Saturday Night

Ward 4 news

  • King St W & Dufferin St TTC Track Renewal Completed
  • Baird Park Playground Improvements – Online Survey
  • High Park Station - Easier Access Project Construction Notice
  • Reminder: 3286-3316 Dundas St West (Runnymede and Dundas) Community Consultation Meeting on Nov 6

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