Friends,
In the last few days, I have been contacted by community members regarding a deadline related to rent-geared-to-income (RGI) housing applications.
Due to the Housing Services Act, a piece of provincial legislation, housing providers are required to review eligibility of applicants and to take action to cancel applications if there is no response from applicants to outreach attempts.
In order to help applicants to streamline their application process, complete annual reviews, view housing options, and connect with the City's RGI team, the City created an online portal called MyAccesstoHousingTO.
Since July 2021, the City has been working with community partners, including shelters and housing organizations, to connect with applicants to ensure they register and are active on the portal. Communication efforts included five Canada Post letters campaigns, registration clinics and workshops, and providing access to 800+ shelter and community partner agency staff to support clients.
While staff have put in a tremendous amount of effort to ensure applicants move to the new system, there are still approximately 30,000 applicants who have not made contact and are at risk of having their applications cancelled.
Therefore today, at the Planning and Housing Committee, I put forward a motion to extend the deadline for housing applicants to move to the portal to at least January 31, 2024. Additionally, there will be a 24-month grace period after the deadline to allow applicants to be put back on the list.
I also advocated for additional resources for frontline workers and staff to ensure better supports are provided for transitioning applicants.
I would like to thank community members who've written and called in. I'm committed to continue conversations with housing activists and those with lived experiences to ensure that this process is a fair and just one.
Sincerely,
Gord
- Community Consultation Meeting on October 10
- Development application at 1437 -1455 Queen St W
- Development application at 1266 Queen St W
- Bloor West Complete Street Extension Update
- Roncesvalles Village 3rd annual Truth and Reconciliation Day Event
- CultureLink Workshops at the Parkdale Library